Terms & Conditions

Last updated: 03.10.25

1. Introduction

These Terms & Conditions govern your use of our website sosol.com.au and the services provided by So Sol Skin & Body (“we”, “our”, “us”). By using our website or booking our services, you agree to these terms.

2. Bookings and Appointments

• Appointments can be made online, by phone, or in person.
• Bookings are confirmed once payment or deposit is received (if applicable).
• Cancellation or rescheduling requires at least 24 hours notice unless otherwise specified.
• No-shows or late cancellations may incur fees.

3. Services

• All services are provided by trained and qualified staff.
• We make reasonable efforts to ensure services meet your expectations but results may vary.
• Clients must inform us of any medical conditions or allergies before treatment.

4. Payments

• Prices are as listed on our website or in-store at the time of booking.
• We accept payment via credit card, EFT, or other approved methods.
• Payment must be made before services are rendered unless prior arrangements exist.

5. Refunds

• Refunds are provided in accordance with Australian consumer law.
• Once a service is rendered, refunds are generally not provided unless there is a valid issue.

6. Website Use

• You may use our website for lawful purposes only.
• You must not interfere with the functionality of our site or attempt to access unauthorized areas.
• We may update content, features, or services without prior notice.

7. Liability

• So Sol Skin & Body is not liable for indirect, incidental, or consequential damages arising from use of our services or website.
• We take all reasonable care but cannot guarantee specific outcomes for treatments.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy.

9. Changes to Terms

We may update these terms from time to time. Updates will be posted on our website with the new effective date.

10. Contact Us

If you have questions about these terms, contact us:

So Sol Skin & Body
106 Nicklin Way, Warana QLD 4575
(07) 5493 5217
info@sosol.com.au